Why buy from FilterFinder?

FilterFinder are fully committed to providing their customers with the best filtration products, the highest quality customer service and a seamless experience when it comes to finding the right filter.

Their mission is simple: to make the complicated process of buying hydraulic filters quick, simple and easy by removing the outdated ‘quote, confirm, order’ process still used by many companies today. Their online catalogue contains more than 500,000 part numbers from over 1000 different manufacturers including Pall, Hydac, Donaldson, Rexroth and other major OEMs.

But apart from their product ranges, what is it that really sets them apart from other filtration brands within the industry? Well, aside from the fact that you can search their comprehensive database full of part numbers and order through their online shop, there’s a lot that they do as a business, team and brand to ensure that every single customer is fully satisfied. FilterFinder provide an unrivalled experience for customers, offering a hassle-free process from start to finish. 

Here are a few reasons why buying from FilterFinder should be a no-brainer if you need hydraulic filters.

1. They know their stuff.
When it comes to hydraulic filtration, it’s not always easy to find a reliable place where you can get the answers to your questions. FilterFinder’s parent company @Micro-Mesh has been in business for more than 50 years, having been founded in 1968, meaning they have a wealth of knowledge and experience to pull from. To put it simply, they know everything there is to know about hydraulic filtration. When buying from FilterFinder, you have access to their full expertise, meaning you can rely on them to give you the right information at the right time. Having supplied into a number of industries including; aviation, military, rail, oil & gas etc. they definitely know their stuff.

2. Buy with confidence.
FilterFinder have proactive and in-depth processes in place to assure the management, quality and delivery of all filtration parts. They have a range of checks, inspections and other measurements in place to ensure customers receive a consistent product they can rely on. All of their filters are thoroughly tested and inspected before dispatch to verify the quality and to make sure that everything is to FilterFinder’s standards and specifications. In the rare event that any issue does arise, they offer 28 day returns on all unused filters and a 1 year warranty against manufacturing defects. FilterFinder is also ISO 9001:2015 certified, and carry out regular review sessions to make sure that their high quality-assurance processes are meeting and exceeding standards.

3. Access a filtration search engine like no other.
Notably, aside from the multitude of other benefits FilterFinder offer, the main thing that sets them apart from competitors is their online cross reference database. Their unique search feature allows you to discover more than half a million part numbers at the click of a button, and contains part numbers from over 1000 different manufacturers including Pall, Hydac, Donaldson and other major OEMs. FilterFinder offers a wide range of alternatives to these leading brand names, each manufactured to the highest standard using top of the range manufacturing equipment to match or exceed the quality of OEM parts. They have also recently invested in their website to provide an unparalleled experience for customers – with a modern user interface, easy navigation and in-depth product and part descriptions as well as in-depth customer support and customer benefits.

4. They put their customers first.
Exceptional customer service is integral to FilterFinder’s brand, which is why they provide consistent communication and support. They have regular touch points throughout the order process so you know exactly what to expect and with the option to create an account, your FilterFinder journey is even more personalised and seamless. When signing up, you’ll have access to your order information, including history and tracking of any shipments. You can also reach out to them via their live chat function, email, or phone during normal business hours. FilterFinder hope that our 4.5/5 TrustPilot score proves that they offer the best service possible.

If you require more information about FilterFinder’s service offering , get in touch today at support@filterfinder.co.uk.

Source: FilterFinder

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